Rewards Program
timbl Rewards is a unique program, designed to engage with our esteemed customers based on the relationship history and provide them with rewards to enrich their experience with timbl services.
What are the benefits of this program?
You will get following service benefits based on your tier:
| Tier | Silver 5000+ Pts | Gold 10000+ Pts | Platinum 20000+ Pts | 1K Club Top 1K Customers |
| 5 Days Payment Flexibility | ||||
| Speed Boost | ||||
| Priority Hotline | ||||
| Exclusive Gift |
- Tier Benefits
- 5 days payment flexibility: If you are unable to recharge your subscription on time, then you can opt for 5-days temporary payment extension (from due date) from timbl My account/ App and your services will be restored.
- Speed Boost: 50% speed boost in existing plan will be automatically added.
- Priority Hotline: Your support calls will be handled directly by an experienced executive.
- Exclusive Gift: Every year we will send you a surprise exclusive gift.
How To Earn Points ?
Tiers are based on points you accumulate over your transaction & relationship history.
You will get points on the following events:
| Tasks | Points Earned |
| Welcome Offer: Customer needs to provide recent bill of broadband providers within a month | 4,000 |
| Every Successful Referral of New Customers | 2,000 |
| Every Monthly Plan Renewal with speed of 100 Mbps & above | 1,000 |
| Every Monthly Plan Renewal with speed of below 100 Mbps | 500 |
| Renewal within due date | 500 |
In case of long duration plans, points would be earned for each month of the plan. For example, upon renewing a 100 Mbps 6-month plan, 6000 (1000*6) points would be added.
